Chuck B
We were looking to replace our 15 year old Heating and Air Conditioning Split systems with some new more efficient equipment. After getting about 9 bids we selected Air Supply Inc. Were they the cheapest, not quite but very close, were they the most expensive, hell no. And in the end they actually did more than the other estimates which would in fact make them the cheapest when all was factored in. All the bids were for the exact same work with the exact same part numbers to ensure we were getting apples for apples. Air Supply Inc. was super friendly and quick to respond to a few changes to their estimate so we were looking at the same thing from all vendors. What really set Air Supply Inc. apart from the other vendors besides the price was their approach when I asked them how they wanted to be paid? Almost every company wanted a very large down payment before they even started, Air Supply Inc. said half when all the equipment was delivered to my house and the other half when the job was complete and I WAS SOLD. That’s a sign of confidence and goes a long way in my book. I gave them the authorization to proceed on a Saturday morning and they were at my house at 8 AM on Monday as promised. The guys that showed up were all professional and polite. They took care to do as little damage as possible getting the units out of the attic or messing up my house. They did an outstanding job from start to finish. They had told me it would take about 2 days to install but due to a few issues with the suppliers it took 3 days. They were here each day on time and worked the full day. When they were completed they cleaned up and made it look like they hadn’t even been here. They also sent in a drywall expert who repaired and repainted any damage they did and he did an awesome job as well.
After everything was done and they were gone, I asked if they could paint the new flues on the exterior roof. Within a few hours, two staff members were here and making the change. I would highly recommend using Air Supply Inc. for any of your Air Conditioning/heating needs. They may be a small company but they have what it takes when it comes to customer satisfaction. You can pay more but I don’t believe you will get more than you will with Air Supply inc.
